Privacy Policy
This Privacy Policy explains how HyzeLabs collects, uses, stores, and protects personal information submitted through our website, forms, and communication channels, including SMS opt-in data.
Information We Collect
We may collect the information you choose to provide to us, including your name, email address, phone number, coaching niche, service interests, scheduling details, and any information you submit through website forms or consultations.
We may also collect limited technical data such as browser type, device information, referral source, and basic site usage information to improve website performance and user experience.
How We Use Information
- To respond to inquiries and schedule strategy calls.
- To deliver requested services, follow up on leads, and provide client support.
- To send appointment confirmations, scheduling updates, and service-related reminders when you request or consent to them.
- To send marketing communications only when you have explicitly opted in.
- To maintain site security, improve operations, and document consent preferences.
SMS Consent and Mobile Data
If you choose to opt in to SMS messaging, your consent applies only to the message categories you selected at the time of submission. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. You can reply HELP for assistance.
SMS consent is optional and is not required to submit our website form or book a strategy call.
How We Share Information
We do not sell, rent, or share your personal information with third parties for their own marketing or promotional purposes. We may use trusted service providers to support our business operations, such as scheduling, hosting, analytics, customer support, and communications platforms, but only as needed to operate our services.
Required Mobile Privacy Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Retention and Security
We retain information only as long as reasonably necessary for business, legal, operational, and compliance purposes. We use commercially reasonable safeguards to protect submitted information, but no method of transmission or storage can be guaranteed to be completely secure.
Your Choices
- You may choose whether to provide a phone number through our website forms.
- You may opt in separately to marketing and non-marketing SMS messages.
- You may unsubscribe from text messages at any time by replying STOP.
- You may decline marketing communications without affecting your ability to inquire about our services.